You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Returns for Non- EU Customers
When returning from outside the EU please declare "No Commercial Value" on the package. Please use the "No Commercial Value" label povided.
Once we receive your item, we will inspect it and notify you that we have received your returned item. When your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non refundable.
Import taxes & duties on item are non refundable. You may be able to apply to your local customs authority for a refund for any returned products.
If you have any questions on how to return your item to us, contact us.
Velotec (Aerowear SL)
Travessia Canaders 2, 1-1